Introduction
This guide shows you how to create a new Outlook profile for managing your new Exchange Online account in Microsoft Outlook 2019.
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If your version of Outlook is older, please follow our guide for upgrading it before attempting these steps.
Requirements
Outlook 2016 or Outlook 2019
A UIS Raven account
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Mac UsersThese instructions are aimed at Windows users. Any Mac users who require further assistance are invited to contact CSCS Service Desk for help with upgrading. |
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WebmailA webmail interface exists here: http://outlook.office.com, does not require Outlook to be installed or updated, and can be used as a fallback option to access your mail if you are having issues with Outlook. |
Instructions:
Ensure Outlook is closed
Click on the Windows Start Button (at the bottom left of your screen) to open the Start Menu. With the Start Menu open, type outlook.exe /manageprofiles (note the space before the slash!) and hit the Enter key.
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