...
Age of Devices on CSCS Support
From 01/07/2022, CSCS has updated its approach with regards to the age of devices on CSCS support. This is was to ensure we are able to provide ongoing protection for your files, data & devices at the appropriate level, which is not possible when running older devices & operating systems.
- For now, if you have an older device, CSCS will continue to support it. However, we shall be in contact with you to let you know that you should start scheduling it's replacement.
- CSCS expect to work with our customers over the next few years to gradually remove all these older devices from CSCS support, so that by 2025 we shall no longer support devices older than 5 years old & we expect departments to be able to manage hardware replacements on a 5 year cycle, thereafter.
- Please note, however, if an older device has a hardware failure, needs a hardware upgrade or requires a rebuild to fix an issue, CSCS will likely advise you that the device needs to be replaced instead. If that is not possible then the device will likely be removed from CSCS support.
- The minimum hardware threshold will be reviewed annually to make sure that we are recommending the right hardware levels for our customers, in-line with the major manufacturers & software providers.