If you have a CSCS-supported Windows computer you should be able to use this method Close Outlook Go to the CSCS Software Portal at https://software.medschl.cam.ac.uk Log in with your medschl/Mints username and password Select Downloads in the left navigation bar Type Profile in the Search bar near the top of the Downloads window and hit the enter key on your keyboard. A single result should appear Click on the name of the item and then the Install button on the bottom of the window A small window will pop up Click OK It will take a few minutes for a script to run to create your new profile. You can check the status on the Download History item in the left navigation bar. It will show a status of Success when the installation is completed. Outlook should launch automatically when it is completed. Launch Outlook will launch and this window will appear Click OK and a window will appear indicating that it is searching for accounts It will take a few minutes and then will enter an email address in the appropriate box. Click Connect and it will create a new profile for you and will go into your Exchange Online mailbox. If you haven’t been migrated yet this will not work unless you change the email address to <crsid>@cam.ac.uk (and not medschl.cam.ac.uk).
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