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1. Open Outlook

2. Click on the “File” button

3. Click on “Account Settings” and then “Manage Profiles”:

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4. If a User Account Control prompt appears, click Yes:

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5. A window will appear with 3 options, click Show Profiles

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6. Another dialogue box called Mail should appear. Click Add...

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7. Choose a new name for your new profile and click OK.

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8. The Add Account wizard will now appear. Type in:

9. your email address (in the format: CRSid@cam.ac.uk )

10. your Raven password

11. click Next, then Finish

...

12. Back at the Mail dialogue, click Always use this profile, select your new profile from the drop-down menu, and click OK.

...

13. Close and re-open Outlook.

Your new profile is now loaded and your Exchange Online account is now added in the left sidebar (NB: This will show up as crsid@<mail domain>.cam.ac.uk eg abc123@medschl.cam.ac.uk)

Wait for your mailbox folders to sync.

Outlook is now set up, and you can begin adding customisations to your new profile (such as your email signature).