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CSCS provides services to departments and individuals who opt in to receive specific IT services directly from CSCS. In some instances departments take CSCS infrastructure as a service and do the direct support of their end users themselves.  The following service commitments do not apply consistently to both types of service provision and exceptions will be noted belowon the list of our service offerings.

Services and our Service Catalogue

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Monitoring and After Hours Activities

We do monitor our infrastructure outside of working hours and should any part of the core functionality fail we will attend and intervene.  Core functionality is: core routing and network services, ability to log in, Group Drives and other data storage, VPN, Email

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