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Before we start, it is worth noting that there are many different platforms . There - there are several large players competing in the videoconferencing market, and each of their range of products - of has several products aimed at different scenarios. Of course they are usually they are not compatible with each other. Several are in use across the University, so it is up to you (with the help of this article) to pick the right one.
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The University Phone system runs on Cisco equipment - the chances are you have a Cisco phone on your desk. They also make dedicated video conferencing units, which are used at many University sites (including ours). Cisco provides an application called Jabber for computers and mobile devices to enable them to make calls and video calls too. One of the advantages of Jabber (over say, Skype), is that as well as providing video conferencing and chat, it integrates with the University phone system, so you can use it to make or receive calls as if it was using your University phone.Instructions on how to install Jabber on the University Telecoms Site
In this guide, the term "Cisco endpoint" refers to both either Cisco hardware units or Jabber for video conferencing.
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Microsoft make Skype and Skype for business software, both of which are widely used by millions of people worldwide. You need to create a free Microsoft account to use the service. At this time Microsoft do not make any hardware. CSCS supported computers come with Skype pre-installed.
Adobe
Adobe provide a web-conferencing platform called Adobe Connect. This can be useful for providing webinars, but is not in frequent use in the Clinical School. The UIS run it as a service - more information here
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