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Unfortunately the University has not provided any additional IT staff to make the transition from Hermes and is requiring that the migration work be done by each individual mailbox user. You are expected to be able to follow the migration information below and successfully move over to Exchange Online. Any support issues need to go to the UIS Service Desk and not CSCS. If you do need to contact support after running run into problems with your migration, please ensure that you have followed the directions carefully. If you get stuck at a particular point, please send the UIS Service Desk a link to this page and indicate what step you had problems at and what happened, including any error messages or failures that happened.
As a workaround to issues with Outlook or Office you will be expected to use Webmail; https://outlook.office.com/
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