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titleI'm getting errors that files cannot be accessed when trying to sync for the first time...

 

Occasionally, when performing the first synchronisation of a large number of files, you may receive an error message stating that certain files could not be accessed. This appears to related to the system trying to synchronise a large number of files at once. Please try the following steps:

  1. Right-click on the Sync Center icon in the system tray in the bottom-right of the screen, and select Sync All.
  2. The icon should spin briefly, then stop with a small blue tick in the bottom-right 
  3. If this does not resolve the issue, and the error icon  persists, please contact the Service Desk.

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