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The University Phone system runs on Cisco equipment - the chances are you have a Cisco phone on your desk. Cisco also makes dedicated video conferencing units, which are used at many University sites (including ours). Cisco provides an application called Jabber for computers and mobile devices to enable them to make calls and video calls too. One of the advantages of Jabber (over, say, Skype), is that as well as providing video conferencing and chat, it integrates with the University phone system, so you can use it to make or receive calls as if it was using your University phone. Instructions on how to install Jabber are on the University Telecoms Site.
In this guide, the term "Cisco endpoint" refers to either Cisco hardware units or Jabber for video conferencing.
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