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Sophos have advised that after the Big Sur/macOS 11 upgrade, Sophos background scanning on Macs may stop running. | ||
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f you run To check this, if you open the Sophos Endpoint console , if & you see the error below, your Sophos scanning has stopped working, you will see this error:. This is due to a change in the way the operating system runs which now requires permissions, so you may get prompted to update the “Full Disk Access” permissions for the scanning extension. If So if you see the error above, you can fix it by following these steps:
You For additional help, you can watch this video to see a quick demo of the steps above: https://techvids.sophos.com/share/watch/nBgBgc6cTjEBwfL2waXpEa? |
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More information on the issue can be found via this Sophos article https://support.sophos.com/support/s/article/KB-000039501?language=en_USFrom November 2022, Sophos advised that Apple have fixed this issue within Ventura/macOS 13