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- For now, if you have an older device, CSCS will continue to support it. However, we shall be in contact with you to let you know that you should start scheduling its replacement.
- CSCS expect to work with our customers over the next few years to gradually remove all these older devices from CSCS support, so that by 2025 we shall no longer support devices older than 5 years old & we expect departments to be able to manage hardware replacements on a 5 year cycle, thereafter.
- Please note, however, if an older device has a hardware failure, needs a hardware upgrade or requires a rebuild to re-issue or fix an issue, CSCS will likely advise you that the device needs to be replaced instead. If that is not possible then the device will likely be removed from CSCS support.
- The minimum hardware threshold will be reviewed annually to make sure that we are recommending the right hardware levels for our customers, in-line with the major manufacturers & software providers.
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