From May 2024, The Clinical Computing Service (CSCS) has had to change/adapt much of it’s services, this includes is making changes to the “Computer Support” service. Previously this service provided a Windows or macOS device that CSCS customers would pay a fee for each month for set up, management and support, however, as we lost access to out systems that manage this environment, CSCS will now only be offering the We will no longer be offering “Medschl” devices, instead the service will utilise the new University Managed Desktop (UMD) solution as a way for all laptop and desktop computers to securely reconnect to the University network, systems, files, and applications.
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The University Managed Desktop (UMD) service is offered via provided by UIS & provides a secure and managed platform for devices to connect to University services, keeping them more secure too.
Not only can operating system security updates be managed and installed, any applications pre-installed, or installed via the macOS Self Service or Windows Company Portal, will be periodically updated to ensure security is maintained too.
Given CSCS customers have now moved to Exchange Online, the UMD service is a great solution as it allows you to login onto any UMD device using your “Raven”/Office365 credentials & it will set up Outlook, MS Teams, OneDrive, MS Office etc.. using seamless-sign-on (SSO) which makes set up and access to Office365 services much easier.
UIS provide the platform, support is provided by the local institution, i.e. CSCS.
So what laptop/desktop set up can I have?
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