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Outlook 2019, Outlook 2021, Outlook 365
A UIS Raven account
Instructions:
You should create a new Outlook profile with Exchange Online.
Below are 2 methods to create a new profile; automatic and manual. If you are using a CSCS supported Windows computer we suggest the “Automatic Method” as it is quicker and simpler:
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| title | Manual Method |
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Laptops & Desktops - https://cscs-itsupport.atlassian.net/l/cp/RCRPK3uv
Mac Laptops & Desktops - https://cscs-itsupport.atlassian.net/l/cp/NkA8hmkN
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| title | Automatic Method |
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If you have a CSCS supported Windows computer you can also use this use this method (Mac’s must use the manual method above):
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Close Outlook
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Go to the CSCS Software Portal at https://software.medschl.cam.ac.uk
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Log in with your medschl/Mints username and password
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Select Downloads in the left navigation bar
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Type Profile in the Search bar near the top of the Downloads window and hit the enter key on your keyboard. A single result should appear
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Click on the name of the item, check the PC name listed in the “Device to install software on is correct” (if it’s not click the drop-down box to change it) and then the Install button on the bottom of the window
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A small window will pop up
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Click OK
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It will take a few minutes for a script to run to create your new profile.
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You can check the status on the Download History item in the left navigation bar. It will show a status of Success when the installation is completed. Outlook should launch automatically when it is completed (this may open in the background so keep an eye out for it!).
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Outlook will launch and this window will appear - please enter your @cam/RAVEN credentials (i.e. “crsid@cam.ac.uk”, and your RAVEN password)
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Getting help
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