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| Note |
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Once connected to Eduroam, please then disconnect and forget the "CSCS-UMD" Wi-Fi network. |
5. Company Portal and installing applications
| Info |
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The Company Portal allows you to search for and install software and 100’s of applications from the University. |
To install applications, go to the Start Menu or search bar, search for “Company Portal” and click Open. It may take a few minutes to appear.
Initially, you should be prompted to select your department as per the screen below. These are not listed in alphabetical order, scroll down until you find your department. Select and click Done.
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If you do NOT see this window, please restart the device and sign in again and leave it for 10 minutes, before trying to launch the Company Portal again. Alternatively, right click on the application icon, select sync this device, open and close it a few times and this may prompt the list to show up.
If you find the application you want is missing, you can contact the CSCS Service Desk by logging a ticket, who can then put in a request or help you install it if it’s urgent.
6. Setting up Outlook, OneDrive and MS Teams
Go to the Start Menu or search bar, search for “Outlook” and click on it.
On the Welcome screen, enter your Raven/UIS Office365 account details, using the full University email address (i.e. ab123@cam.ac.uk) then click on Connect.
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Click on the OneDrive icon, then click on "Sign in".
You may get prompted to enter your Raven/UIS Office365 account details again and click "Sign in" button, then click through the screens, then select Start Backup.
Your “Desktop”, “Documents” and “Pictures” folders will automatically synchronise with OneDrive.
6. Company Portal and installing applications
| Info |
|---|
The Company Portal allows you to search for and install software and 100’s of applications from the University. |
To install applications, go to the Start Menu or search bar, search for “Company Portal” and click Open. It may take a few minutes to appear.
Initially, you should be prompted to select your department as per the screen below. These are not listed in alphabetical order, scroll down until you find your department. Select and click Done.
...
If you do NOT see this window, please restart the device and sign in again and leave it for 10 minutes, before trying to launch the Company Portal again. Alternatively, right click on the application icon, select sync this device, open and close it a few times and this may prompt the list to show up.
If you find the application you want is missing, you can contact the CSCS Service Desk by logging a ticket, who can then put in a request or help you install it if it’s urgent.
In the event of any problems, please contact the CSCS Service Desk on 01223 336261.
For further information on the University Managed Desktop (UMD) and changes to the Clinical School "Computer Support" service, click here https://cscs-itsupport.atlassian.net/l/cp/DKau9PCz.
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