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This guide shows you how to create a new Outlook profile for managing your new Exchange Online account in Microsoft Outlook 2019, Outlook 2021 and Outlook 365 on Windows.
A new Outlook profile is needed and can help in resolving certain errors that may occur once your mailbox has been migrated by CSCS & UIS.
Please ensure you are running at least Outlook 2021 or Outlook 365 before attempting this process.
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Outlook (New) does not currently support multiple profiles. |
Webmail
If you do not have Outlook, or cannot upgrade it to Office 2021 or Office 365 version or above for some reason, there is a web version, which you can use to connect to your mailbox, using this link - http://outlook.office.com
It can be used as another option to access your email, if you are having issues with Outlook or not on a machine that has Outlook installed.
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