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5. Company Portal and installing applications
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The Company Portal allows you to search for and install software and 100’s of applications from the University. |
Search for the Company Portal in the search bar box at the bottom of your screen, on the task bar. Before installing applications, go to the next bullet point and make sure this is complete first.
What you need to see is the department list like the image below, this can take a bit of time to show up. However it is very important that this is done as you will then be shown the correct applications from your department, and it ensures the service desk will be able to to help you if they need to troubleshoot your computer remotely. The departments are not listed in alphabetical order, scroll down until you find your department. Select it and click Done.
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Alternatively, right click on the application icon, select sync this device, open and close it a few times and this may prompt the list to show up. Repeat this process until this list shows up.
Once the department list has shown up and you have selected your department, to install applications, search in the Apps tab in the Company Portal. Select the application you want, and click install.
If you find the application you want is missing, you can contact the CSCS Service Desk by logging a ticket, who can then put in a request or help you install it if it’s urgent.
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