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Reconnecting to a group drive
When signing in to your PC again you will receive an error saying "Could not reconnect all network drives", and if you were to go to My Computer you would see the drives have a red X beside them:
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This is because the VPN is not connected during logon.
To reconnect to the network drives you simply need to connect to the VPN, and then click on the network drive:
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FAQ
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| title | On my Remotely Managed Device I can't access Network Drives, what should I do? |
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Are you on the internet? Without an internet connection, you won't be able to access your drives. - You will have troubles attempting to connect to network drives over a slower connection, i.e. over 3G or on public transport.
Check your VPN connection is running and connected. Disconnect and reconnect the VPN, then, wait a few minutes before attempting to connect to your drives again.
If you still can't connect, restart your computer. If the problem still persists, please get in touch with us - https://itsupport.medschl.cam.ac.uk or call: 01223 336261
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