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At Sign In, enter your Raven/UIS Office365 account details, using the full University email address (i.e. ab123@cam.ac.uk) then click on Next.
Then enter your Raven/UIS Office365 account password and sign in.
The device will then start to run through some setup steps and install software - this can take up to 30 minutes to complete, depending on the speed of your Internet connection.
Once it has completed, you should be signed in to the device and you will then see an application pop-up for the PaperCut Print Deploy Client.
Sign in to the PaperCut Print Deploy Client with your Raven/UIS Office365 account details so that you will be ready for when printers become available again, or if you would prefer to do this later, tick the box “Don’t show me this again”.
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3. Verify Your Account
Click on the Search box located at the bottom of the screen/on the toolbar
In the top-right corner of the expanded search box that will appear once clicking on the taskbar search box, you will see something similar to this:
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5. Company Portal and installing applications
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The Company Portal allows you to search for and install software and 100’s of applications from the University. |
To install Search for the Company Portal in the search box at the bottom of your screen, on the task bar. Before installing applications, go to the Start Menu or search bar, search for “Company Portal” and click Open. It may take a few minutes to appear.Initially, you should be prompted to select your department as per the screen below. These next bullet point and make sure this is complete first.
What you need to see is the department list like the image below, this can take a bit of time to show up. However it is very important that this is done as you will then be shown the correct applications from your department, and it ensures the service desk will be able to to help you if they need to troubleshoot your computer remotely. The departments are not listed in alphabetical order, scroll down until you find your department. Select it and click Done.
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| Note |
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Even if you don’t need to install applications outside of what is pre-installed on the laptop, please make sure you see this department list and select yours. |
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If you do NOT see this windowpage, please restart the device and sign in again and leave it for 10 minutes, before trying to launch the Company Portal again.
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Alternatively, right click on the application icon, select sync this device, open and close it a few times and this may prompt the list to show up. Repeat this process until this list shows up.
Once the department list has shown up and you have selected your department, to install applications, search in the Apps tab in the Company Portal. Select the application you want, and click install.
If you find the application you want is missing, you can contact the CSCS Service Desk by logging a ticket, who can then put in a request or help you install it if it’s urgent.
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