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High

Medium

Low

Single Person

P2

P3

P5

Research Group / Team

P2

P3

P4

Department (billing group, research group, office etc)

P2

P3

P4

Building

P1

P2

P3

Institution (e.g. a campus - SLCU, Addenbrookes, Biosci)

P1

P2

P3

High

Medium

Low

Single person

Multiple people

Organisation-wide

Incident Response Times

We aim to acknowledge and respond to a new incident within the time frames outlined below.  Note these are expressed in working hours.

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