Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

To reconnect to the network drives you simply need to connect to the VPN, and then click on the network drive:

FAQ

Expand
titleOn my Remotely Managed Device I can't access Network Drives, what should I do?
  1. Are you on the internet? Without an internet connection, you won't be able to access your drives.

    1. You will have troubles attempting to connect to network drives over a slower connection, i.e. over 3G or on public transport.
  2. Check your VPN connection is running and connected.

  3. Disconnect and reconnect the VPN, then, wait a few minutes before attempting to connect to your drives again.

  4. If you still can't connect, restart your computer.

  5. If the problem still persists, please get in touch with us - https://itsupport.medschl.cam.ac.uk or call: 01223 336261