Since Surface Pro runs Windows, we are able to connect to, and support them as we can any other supported computer.
Email: servicedesk@medschl.cam.ac.uk
Telephone: 01223 (3)36261
Self Help: See our guide: Troubleshooting the Surface Pro
If you are on-site and connected to the wired network (using your dock or adapter), or connected to the MINTS wireless we can directly connect to it as we would your desktop or laptop.
If you are having difficulty while using it off-site, or while connected to Eduroam wireless, we can try to connect to your computer using a new system called Bomgar, however it is more complex and not guaranteed. For us to connect: