Supported Operating Systems

Introduction

  • CSCS tests all new operating systems to ensure that they are compatible with our storage, authentication, patching and deployment systems.

  • Once an operating systems has passed core testing we make it available on request via the Service Desk for our more technical users while we prepare deployments, train support staff and prepare documentation.

  • When everything is ready and we are able to offer comprehensive support, we will make it generally available.

  • We will continue support an operating system until it no longer receives security updates from its manufacturer. When this happens we are unable to make sure the device will remain secure, so where possible we encourage a device to upgraded to the latest operating system. Where this is not possible we may need to limit access on our network, to mitigate the security risk

Version of Windows & Support Levels

See key for explanation regarding support levels here

Version

Build Release

CSCS Support Level

Recommended Action if using this product

Version

Build Release

CSCS Support Level

Recommended Action if using this product

Windows 11 Version 22H2

22621

Early support

Support ends Oct 14, 2025 

  • Don't upgrade at this time.

Windows 11 Version 21H2

22000

Full support

Support ends Oct 8, 2024 

  • This is a supported installation of Windows 11 and is fully tested and supported. No action required.

Windows 10 Version 22H2

19045

Early support

Support ends May 13, 2025 

  • Don't upgrade at this time.

Windows 10 Version 21H2

19044

Full support

Support ends Jun 11, 2024 

  • This is a supported installation of Windows 10 and is fully tested and supported. No action required.

Windows 10 Version 21H1

19043

Unsupported

Support ended Dec 13, 2022 

  • An update to has been published to supported computers. Accept the upgrade & restart.

Windows 10 Version 2009/20H2

19042

Unsupported

Support ended May 9, 2023 

  • An update to has been published to supported computers. Accept the upgrade & restart.

Windows 10 Version 2004/20H1

19041

Unsupported

Support ended  Dec 14, 2021 

  • An update to has been published to supported computers. Accept the upgrade & restart.

Windows 10 Version 1909

18363

Unsupported

Support ended May 10, 2022 

  • An update to has been published to supported computers. Accept the upgrade & restart.

Windows 10 Version 1903

18362

Unsupported

Support ended Dec 20, 2020 

  • An update to has been published to supported computers. Accept the upgrade & restart.

Windows 10 Version 1809

17763

Unsupported

Support ended Nov 10, 2020 

  • An update to has been published to supported computers. Accept the upgrade & restart.

Windows 10 Version 1803

17134

Unsupported

Support ended May 11, 2021 

  • An update to has been published to supported computers. Accept the upgrade & restart.

Windows 10 Version 1709

16299

Unsupported

Support ended  Oct 13, 2020 

  • An update to has been published to supported computers. Accept the upgrade & restart.

Windows 10 Version 1703

15063

Unsupported

Support ended Oct 8, 2019 

  • An update to has been published to supported computers. Accept the upgrade & restart.

Windows 10 Version 1607

14393

Unsupported

Support ended Apr 9, 2019 

  • An update to has been published to supported computers. Accept the upgrade & restart.

Windows 10 Version 1511

10586

Unsupported

Support ended Apr 10, 2018 

  • An update to has been published to supported computers. Accept the upgrade & restart.

Windows 10 Version 1507

10240

Unsupported

Support ended May 9, 2017 

  • An update to has been published to supported computers. Accept the upgrade & restart.

Windows 8.1

9600

Unsupported

Support ends Oct 1, 2023 

  • An upgrade is required, contact the Service Desk if help is needed.

Windows 8

9200

Unsupported

Support ended Jan 12, 2016 

  • An upgrade is required, contact the Service Desk if help is needed.

Windows 7

7601

Reduced support

Support ended Jan 14, 2020 

  • An upgrade is required, but has limited support in specific circumstances where compatibility is required, for example, attached to scientific instruments. Internet access not permitted.

Windows XP

2600

Reduced support

Support ended Apr 8, 2014 

  • An upgrade is required, but has limited support in specific circumstances where compatibility is required, for example, attached to scientific instruments. Internet access not permitted.

Windows Vista

6000, 6001

Unsupported

Support ended Nov 14, 2017 

  • An upgrade is required, but has limited support in specific circumstances where compatibility is required, for example, attached to scientific instruments. Internet access not permitted.

macOS Version & Support Levels

See key for explanation regarding support levels here

Version

Release

CSCS Support Level

End of Apple Support

Recommended Action if using this product

Version

Release

CSCS Support Level

End of Apple Support

Recommended Action if using this product

macOS 14

 

Sonoma

Not yet supported

Support ends 2026

  • Don't upgrade at this time.

macOS 13

 

Ventura

Full support

Support ends 2025

  • This is a supported installation of macOS and is fully tested and supported. No action required.

macOS 12

Monterey

Full support

Support ends Nov 30, 2024

  • This is a supported installation of macOS and is fully tested and supported. No action required.

macOS 11

Big Sur

Unsupported

Support ended Nov 30, 2023

  • An upgrade is required, contact the Service Desk if help is needed.

macOS 10.15

Catalina

Unsupported

Support ended Sep 12, 2022

  • An upgrade is required, contact the Service Desk if help is needed.

macOS 10.14

Mojave

Unsupported

Support ended 2021

  • An upgrade is required, contact the Service Desk if help is needed.

macOS 10.13

High Sierra

Unsupported

Support ended 2020

  • An upgrade is required, contact the Service Desk if help is needed.

macOS 10.12

Sierra

Unsupported

Support ended 2019

  • An upgrade is required, contact the Service Desk if help is needed.

macOS 10.11

El Capitan

Unsupported

Support ended 2018

  • An upgrade is required, contact the Service Desk if help is needed.

macOS 10.9

Mavericks

Unsupported

Support ended 2016

  • An upgrade is required, contact the Service Desk if help is needed.

macOS 10.8

Mountain Lion

Unsupported

Support ended 2015

  • An upgrade is required, contact the Service Desk if help is needed.

macOS 10.7

Lion

Unsupported

Support ended 2014

  • An upgrade is required, contact the Service Desk if help is needed.

macOS 10.6

Snow Leopard

Unsupported

Support ended 2013

  • An upgrade is required, contact the Service Desk if help is needed.

macOS 10.5

Leopard

Unsupported

Support ended 2012

  • An upgrade is required, contact the Service Desk if help is needed.

macOS 10.10

Yosemite

Unsupported

Support ended 2017

  • An upgrade is required, contact the Service Desk if help is needed.

Ubuntu Version & Support Levels

See key for explanation regarding support levels here



CSCS Support Level

Recommended Action if using this product



CSCS Support Level

Recommended Action if using this product

Ubuntu 22.04 LTS

Early support

Support ends April 2027

  • Don't upgrade at this time.

Ubuntu 20.04 LTS

Full support

Support ends April 2025

  • This is a supported installation of Ubuntu and is fully tested and supported. No action required.

Ubuntu 18.04 LTS

Unsupported

Support ends April 2023

  • An upgrade is required, contact the Service Desk if help is needed.

Ubuntu 16.04 LTS

Unsupported

Support ended April 2021

  • An upgrade is required, contact the Service Desk if help is needed.

Ubuntu 14.04 LTS

Unsupported

Support ended April 2019

  • An upgrade is required, contact the Service Desk if help is needed.

Ubuntu 12.04 LTS

Unsupported

Support ended April 2017

  • An upgrade is required, contact the Service Desk if help is needed.

 

Key to Support Levels

Not yet supported

  • The product has recently been released

  • The product is undergoing testing for compatibility

  • CSCS recommend that you do not use this product

  • CSCS will not support or deploy this product

Early support

  • The product has been tested for use with core CSCS Services (authentication, storage, patching)

  • Issues may be present in certain use-case scenarios

  • Care may be needed when upgrading to this product

  • Some support staff are familiar with this product

  • Documentation is minimal

  • The product can be installed upon request to technical users that accept slower response times and can cope with potential problems encountered

Full support

  • The product is current

  • The majority of support staff are very familiar

  • CSCS Services are tested for compatibility with this product

  • CSCS maintains deployments for this product

Reduced support

  • The product is no longer current

  • Support staff may have lost familiarity with using this product

  • Compatibility problems with other applications or systems are likely

  • CSCS Services are no longer tested to ensure compatibility

  • CSCS will not deploy this product unless in exceptional circumstances

  • CSCS will assist you in moving to a fully supported platform

Unsupported

  • Compatibility problems expected

  • Represents a security risk

  • CSCS will not support or deploy this product

  • Once we contact the owner about an unsupported operating system:

    • CSCS will assist you in moving to a fully supported platform (our hourly rate may apply)

    • CSCS will restrict access if there is no progress within 30* days of consultation

    • CSCS will decommission if there is no progress within 60** days of consultation

Public facing servers would be locked down at the firewall so no public access is possible. Reduced user access limited to just the a small number of hosts (CSCS server team plus server owner or developers that need access to migrate). VM's would be turned off and remain on VMware for a further 30 days. 

** If there is no contact or progress with the customer after 60 days, physical equipment would be shutdown, VM's would be destroyed.