SDHS Transfer Service - Using the Web Interface

The web interface is a simple graphical interface compatible with the majority of web browsers. It can be accessed by browsing to

The web interface can only be accessed through modern browsers that support TLS1.2. Most up to date browsers on most operating system will work, however if you are attempting to access the site from an older computer running Microsoft Windows XP or Apple OSX 10.6 and earlier versions, you may not be able to access the site.

Logging On

  1. Browse to
  2. Enter the username that you have been supplied and your password into the 'Client Login' box

  3. Click Sign In

If your username and password are correct, you will be taken to the homepage.

Logging Off

When you have finished transferring data, you should log off the service. Click the Logout button in the top right.

Sessions will automatically be logged out after 5 minutes of inactivity

Login Errors

If you get the following message, then there has been a problem verifying your logon credentials:

There are 3 likely reasons for this error are that your:

  1. Username or password are incorrect
  2. Account has been disabled, either due to inactivity or a request from a Data Manager
  3. Account has been locked, due to entering the wrong username and password multiple times

The first thing to try is attempting to log on again. If you are still not able to log on, then you will need to contact the CSCS Service Desk who can investigate why you cannot successfully log on.

Changing Your Password

If your account is new, or you have had your password reset then you will be prompted to change your password before you can continue.

Please re-enter your current password, and then supply a new password in the bottom fields before selecting Change Password.

Password Requirements

Since this system deals with sensitive personal data a long password is required; 15 characters is the minimum length. You do not need to use any numbers, capitals or symbols, but your password will be stronger if you do. Modern practice is to use a passphrase as these are easier for humans to remember, but still hard for a computer to guess. It's important that the passphrase should be personal - it should not be a well known saying or phrase as these are also used as guesses by hackers.

CSCS will never ask you for your password.


Uploading Files

Once you have successfully logged in, you will be presented with a list of directories that your account has been configured with access to. This will look something like the example below:

All directories that are configured for Uploading include 'In-' as part of the directory name.

To upload a file:

  1. Click the Study folder that you want to upload files to. You will be presented with some buttons at the bottom.

  2. Click the Add Files button. This will open a 'File Upload' browser from in which you can choose the file that you want, and then click Open. Alternatively, if you are using a supported browser, you can simply drag the file into your browser window.
  3. Repeat this process for all the files that you want to upload. They will all appear in the Upload queue at the bottom of the page. If you accidentally select the wrong file, you can click Cancel, which will remove it from your queue
  4. Once you have all of your files selected, click Start Upload. All files will then be uploaded at once. Alternatively you can manually upload files one at a time by using the Start button to the right of the file name
  5. Once the uploads have completed, you will be told if they were successful or not at the top of the page.

Uploaded Files Are Not Visible

The files that you upload will not be shown in the file list - this is normal. Files that have been uploaded from outside of the SDHS cannot be downloaded again, and it is not possible to see the files that have been uploaded to the system

Downloading Files

All directories that are configured for Uploading include 'Out-' as part of the directory name.

To download a file:

  1. Click the Study directory that you want to download files from. All files and folders that are currently available will be listed, similar to the image below:

  2. Click the symbol next to the file that you want to download to see all of the options, then click Download

  3. Your browser will either download the file and put it in your default Downloads directory or prompt you for a location to save the file.
  4. Once you have downloaded the file, you can optionally delete it by clicking Delete at the top of the file list. The Data Manager of the Study will advise on whether files should be deleted after downloading or not.