How to setup your own devices like printers, freezers etc. to send email

  • This page documents the settings required for devices that are not managed by CSCS, to be able to send email, for example, “scan-to-email” on multi-function printers/multi-function devices (MFPs/MFDs), scanners, automated notification devices like T-Scan.


  • See the 2 steps below on how to set up your own device.

From Dec 1, 2023 following the move of the CSCS email system to the UIS Exchange Online service, all current device settings need to be changed to these new settings, see Steps 1 & 2 below.

Step 1 - Set up the “Send-From” Email Address

  • To be able to send emails from these devices it must use a valid email address. This means CSCS will need to create that email address for you, before it is able to send & deliver emails.

  • If you have not had a “send-from” email address set up by CSCS, please contact the Service Desk to get set up, so emails are not rejected when sent.

Step 2 - Set Up Server Details

  • The settings required for SMTP email sending to work are:

Setting Name


SMTP Server



Size Limit



Off / Disabled

Send-from email address

<device-name> OR

<device-name> OR


.. for example:

SNTP (Optional)