Room Booking FAQ

Q. How far in advance can I book rooms/spaces/parking?

A. At the moment you can book up to the 31st of July 2023 for all teaching rooms, and meeting rooms can be booked up to 3 years in advance. Reoccurring meetings are being accepted through the system, but please be aware if rooms are required for teaching at a later date, you may be asked to reschedule your booking.



Q. Do I need to wait for my request to be confirmed?

A. Yes and No, if the room you are requesting is classified as "Auto" and if available for the requested day and time, there is instant confirmation. If the room you are requesting is classified as "Manual", this means the Room Booking team will either accept or decline within 24hrs. Please see HERE room classification.



Q. How do I know if my bookings have been "Accepted" or "Confirmed"

A. Only the rooms (resources) available for the required date and time will be shown. If you decide to add a particular room as an attendee, you run the risk of the room not being available and a “Declined” email may be sent to you, however your meeting request will have already been sent to Attendees listed in the invite showing the original room. Please see here on guidance for booking rooms via Outlook



Q. Who can anyone cancel/amend my booking?

A: Only the person who created the original booking or the Room Booking team (the custodians), can amend or cancel bookings.



Q. I would like to book interlocking rooms, how can I do this?

A. You need to book the combination of rooms that you are after, each different configuration of the interlocking rooms is a separate bookable room within Booker.

 

 



Q. Will my booking get canceled or moved?

A. To maximize the use of rooms with the Clinical School, bookings from time to time bookings will need to be moved around. To reduce these types of requests, it is recommended that users book in the order suggested here https://cscs-itsupport.atlassian.net/l/cp/6w7vN11h

 

Q. What if a colleague or associate needs to book space with the Clinical School and does not have a Raven account?

A. Please refer them to http://rooms.medschl.cam.ac.uk/ where they will be required to complete a room booking request form.