Setting up a Shared Mailbox in Outlook (New) (Windows) - Exchange Online

Right click on the mailbox which has permission to access the shared mailbox, “CRSID@medschl.ac.uk” and select “Add shared folder or mailbox”

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Type in the email address of the mailbox which you are adding and select “Add”

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The Shared mailbox should now be accessible in the folder;

“CRSID@medschl.cam.ac.uk”

“Shared With Me”

“sharedmailbox@medschl.cam.ac.uk”

Expanding this folder should display the shared mailbox with the standard folder structure