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Our Self Service Portal is https://itsupport.medschl.cam.ac.uk. You can log incidents and service requests and track the progress of your open issues here.
Phone: For very urgent things, or you're not able to log in to the portal, you can phone on 01223 336261 (open 9-5 Monday to Friday, excluding bank holidays and other University/School closures)
We often need to know the computer name, so it can be advantageous to have this to hand when you log your ticket - how to find a computers name
Telephone (University VOIP phones)
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CSCS does not support mobile phones or tablets.
Other
For users and devices migrating to CSCS Support, more information about our services, as well guides and troubleshooting information, can be found on our website and also in our CSCS Guides.