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If you use categories to flag, tag or categorise your email take note of your colours and labels. In the Outlook ribbon, choose Tags, Categorise, All Categories and take a screenshot of the names and colours that you are using.

Please note care should be taken if you use Categories within Outlook because there is a known Exchange Online feature where the migration is likely to merge existing categories to the default categories. Full details can be found here: Exchange Online - Handling Migrated Categories - CSCS Guides - Confluence (atlassian.net)

  • Save PST archive files (note: not applicable to most users)

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If you have migrated yourself to Exchange Online using PST files, it is important that you contact the CSCS Service Desk because there is a risk that the migration will duplicate your mail.

  • Do NOT clean up your mailbox!

Yes you read correctly. This is not a good time to clean up your mailbox as a preliminary copy of historic email may have already taken place. If you now go in and clean up, move or delete items you may find that they are copied back to their original location after your mailbox has been migrated.

  • Getting Help

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nameExOL Help

If you need help during or after the migration please contact our dedicated migration service desk by phone or chatCSCS Service Desk by telephone, self-service portal or email. This service is available 809:30 00 to 5:00, Monday to Friday. Contact information can be found at https://exchangemigration.cscs.medschl.cam.ac.uk/

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