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If you have migrated yourself to Exchange Online using PST files, it is important that you contact the CSCS Service Desk because there is a risk that the migration will duplicate your mail.

  • Do NOT clean up your mailbox!

Yes you read correctly. This is not a good time to clean up your mailbox as a preliminary copy of historic email may have already taken place. If you now go in and clean up, move or delete items you may find that they are copied back to their original location after your mailbox has been migrated.

  • Getting Help

Excerpt
nameExOL Help

If you need help during or after the migration please contact our dedicated migration service desk by phone or chatCSCS Service Desk by telephone, self-service portal or email. This service is available 809:30 00 to 5:00, Monday to Friday. Contact information can be found at https://exchangemigration.cscs.medschl.cam.ac.uk/

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