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This is a guide for users who need to forward an email as an attachment.
The CSCS will commonly ask users to forward us phishing emails using this method.

Info

If you are sending the CSCS Service Desk a spam / phishing email that we have requested, please send the email to cscsservicedesk@medschl.cam.ac.uk with the subject line in this format "[IN-Your ticket number]" including the brackets; for example “[IN-000X000] Suspicious email” or you can copy the subject line from our email to you asking for a copy of the phishing / spam email. 

Requirements

An email account set up in Outlook, or an email account logged in to the webmail system (http://outlook.office.com/).

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Expand
titleUsing Outlook on Windows

  1. Open Outlook and click on the message you wish to forward so it is selected.

  2. Click on the Home Tab as pictured below.

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  2. Select the More dropdown menu.

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  2. Click Forward as Attachment, this will open a new email message window where you can add the relevant information of who you wish to send it to.

Image RemovedIf you are forwarding the CSCS Service Desk a spam / phishing email that we have requested, please send the email to cscsservicedesk@medschl.cam.ac.uk with the subject line in this format "Incident# [Your ticket number]" without the brackets' or you can copy the subject line from our email to you asking for a copy of the phishing / spam email.
If you have received multiple spam / phishing e-mails, please be aware that you can add more than one spam / phishing e-mail, to your new, draft message. 
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titleUsing Outlook on MacOS

  1. Open Outlook and click on the message you wish to forward so it is selected.

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  1. Click on the Message Tab as pictured below.

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  2. Click Forward as Attachment, this will open a new email message window where you can add the relevant information of who you wish to send it to.

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Expand
titleUsing Webmail

  1. Open and sign in to Webmail. http://outlook.office.com/

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  1. or the Outlook (New) Application

  2. Select the email(s) which you want to attach, right click and select "Copy". You can select multiple emails at this point

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  3. Open a new email (either a new email or a reply)

  4. Right click and select "Paste" and your messages will be attached in .eml format.

  5. Compose and send your email.