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CSCS uses the computer name Computer Name and Serial Number to connect to it remotely, and to track information about it in our systems. 

This article describes how to quickly find the computer namethis information.

How to find

...

For a Dell computer, there is usually a sticker on the case which shows the Service Tag, similar to the below picture.

Desktop:                                       Laptop:
5 Ways to find Dell service tag for your computerImage Removed                Image Removed

the Computer Name

Windows

Expand
titleInstructions for Windows
Expand
titleInstructions for Mac

  • Open the Settings application

    - Either

    , either by going to the Start menu and click the Settings button:

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    Or by typing "Settings" into the search and open the Settings application: 
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  • Click on

    Ensure System is selected, which is usually the first item on the left side of the window

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  • Click About

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  • Look in the Device Specifications section for the Device name line.

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macOS

  • Click

    ; the UMD hostname should be displayed at the top:

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  • Alternatively, if you open up the Company Portal application (which you can open from a Windows search) then select Home, it will show the Computer Name UMD-****, see below:

image-20250203-145807.pngImage Added

  • For devices running an older versions of Windows or a non-UMD device, you can open Command Prompt application, by typing in “cmd” into a Windows search, then within the Command Prompt windows, type “hostname” and then press the Enter key, which will display the computer name:

image-20250203-151323.pngImage Added

MacOS

Expand
titleInstructions on macOS

  • For UMD devices the Computer name is the Serial Number.

  • To find it Click the Apple Logo Image Added in the top left corner of the screen and select About This Mac, then the serial number is displayed in the details

macos-sequoia-about-this-mac-serial-number.pngImage Added

  • For non UMD devices, click the Apple Logo Image Modified in the top left corner of the screen and select System Preferences:

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  • In the window that appears, select Sharing:

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  • This will move to a new page, showing the

    name of your computer

    Computer Name, see highlight below.

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Info
title

NOTE: Differences on macoS 13/Ventura

  • On macOS 13 (aka "Ventura"), the settings are organised slightly differently.

  • Go to Apple logo > System Settings > General > Sharing and scroll until you see your computer name listed under Hostname at the bottom of the settings pane:

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How to find the Serial Number/Service Tag:

Windows

Expand
titleInstructions for Windows

For a Dell computer, there is usually a sticker on the case which shows the Service Tag, similar to the below pictures.

Desktop:                                         

     

image-20250203-154822.pngImage Added

Laptop:

image-20250203-155056.pngImage Added

MacOS

Expand
titleInstructions for MacOS

  • For Apple Mac’s the Serial Number should be printed on the bottom of the device.

  • Otherwise from the Apple Menu in the corner of your screen image-20250203-153448.pngImage Added choose About This Mac, then serial number should be displayed in the details

macos-sequoia-about-this-mac-serial-number.pngImage Added