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Introduction
CSCS tests new Office suites to ensure they are compatible with our mail server, all fully supported operating systems, as well as our deployment and patching servers. We also test compatibility with other applications, such reference managers like Endnote.
Once a product has passed testing we make it available on request via the Service Desk for more technical users while we train support staff and prepare documentation.
When everything is ready and we are able to offer comprehensive support for a product we make it available via our CSCS Software Library
Key to Support Levels
| Unsupported | - Compatibility problems expected
- Represents a security risk
- CSCS will not support or deploy this product
- CSCS will assist you in moving to a fully supported platform
|
| Reduced support | - The product is no longer current
- Support staff may have lost familiarity with using this product
- Compatibility problems with other applications or systems are likely
- CSCS Services are no longer tested to ensure compatibility
- CSCS will not deploy this product unless in exceptional circumstances
- CSCS will assist you in moving to a fully supported platform
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| Full support | - The product is current
- The majority of support staff are very familiar
- CSCS Services are tested for compatibility with this product
- CSCS maintains deployments for this product
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| Early support | - The product has been tested for use with core CSCS Services (authentication, storage, patching)
- Issues may be present in certain use-case scenarios
- Care may be needed when upgrading to this product
- Some support staff are familiar with this product
- Documentation is minimal
- The product can be installed upon request to technical users that accept slower response times and can cope with potential problems encountered
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| Not yet Supported | - The product has recently been released
- The product is undergoing testing for compatibility
- CSCS recommend that you do not use this product
- CSCS will not support or deploy this product
|
Office Versions and Their Support Level
Microsoft Office For Windows
| CSCS Support Level | End of Microsoft Support | Recommended Action if using this product |
|---|
| Office 2010 | Unsupported | Support ended 13/10/2020 | Upgrade available from the CSCS Software Library |
| Office 2013 | Unsupported | Support ends 11/4/2023 | Upgrade available from the CSCS Software Library |
| Office 2016 | Reduced support | Support ends 14/10/2025 | Upgrade available from the CSCS Software Library |
| Office 2019 | Fully supported | Support ends 14/10/2025 | Fully supported, no need to upgrade. |
| Office 2021 | Fully supported | Support ends 13/10/2026 | Fully supported, no need to upgrade. |
| Office 365 | Fully supported | Perpetual | Fully supported, no need to upgrade. |
Microsoft Office For Mac OSX
| CSCS Support Level | End of Microsoft Support | Recommended Action if using this product |
|---|
| Office 2016 | Unsupported | Support ended 13/10/2020 | Upgrade available from the CSCS Software Library |
| Office 2019 | Fully supported | Support ends 10/10/2023 | Fully supported, no need to upgrade. |
| Office 2021 | Fully supported | Support ends 13/10/2026 | Fully supported, no need to upgrade. |
| Office 365 | Fully supported | Perpetual | Fully supported, no need to upgrade. |
Office Applications on Linux
| CSCS Support Level | End of Developer Support | Recommended Action if using this product |
|---|
| LibreOffice 6 | Fully supported |
|
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| LibreOffice 5 | Unsupported | Support Ended |
|
| LibreOffice 4 | Unsupported | Support ended 31/12/2015
| Upgrade required - contact the Service Desk for advice |
| OpenOffice | Unsupported | Active development Ended | Switch to LibreOffice 5 |
| Thunderbird | Fully supported | In continuous development |
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