This page will document how elevated permissions are requested via a HALO request, and user access is allocated using Endpoint Privilege Management (EPM). EndPoint Privilege Management allows users with standard permissions to elevate their rights to install or run applications with administrative rights. It does not replace local administrator rights. It also does not change organisationally managed settings of filesystem permissions.
Pre-requisites
You must be using a Windows UMD device
You must be the primary user of the device
Check your device is correctly categorised in the Company Portal because the EPM group the user is added to in Blue Toolkit must match the device category assigned in the Company Portal.
to check this, Open the Company Portal, click, Home, THIS DEVICE and under Device information confirm what is set for the Device Category
