...
Expand |
---|
|
If you encounter errors
The printers are supported by Sharp, consumables can be re-ordered and printer hardware errors resolved by calling the phone number displayed on each machine and quoting the six digit machine reference number. PaperCut related errors, e.g. problems logging in can be resolved by contacting CSCS.
Troubleshooting / FAQ
What ID cards are supported?
...
Expand |
---|
You can type a username and password on the MFD touch screen. So you can log in to the MFDs with the same username and password you use to log in to MINTS computers. This is not as convenient or fast as presenting a card. You can also self-register other ID cards that you might have with you, for instance a store loyalty card. Bear in mind that along with your University ID card the system will only store one other card. Usually the second card wil be your NHS card, if you self register a different card this will replace your NHS card. THe next time you try and use your NHS card you will need to type your username and password to re-register it. Please note that we cannot offer support for any card other than University or NHS card. If it does not work or you lose the card you will need to erase it from the MFD yourself. |
The toner is low or the printer is displaying an error message
Expand |
---|
The printers are supported by Sharp, consumables (except paper) can be re-ordered and printer hardware errors resolved by calling the phone number displayed on each machine and quoting the six digit machine reference number. PaperCut related errors, e.g. problems relating to logging in etc. can be resolved by contacting CSCS. |