CSCS uses the Computer Name and Serial Number to connect to it remotely, and to track information about it in our systems.
This article describes how to quickly find this information.
How to find the Computer Name
Windows
Open the Settings application, either by going to the Start menu and click the Settings button:
Or by typing "Settings" into the search and open the Settings application:
Ensure System is selected, which is usually the first item on the left side of the window; the UMD hostname should be displayed at the top:
Alternatively, if you open up the Company Portal application (which you can open from a Windows search) then select Home, it will show the Computer Name UMD-****, see below:
For devices running an older versions of Windows or a non-UMD device, you can open Command Prompt application, by typing in “cmd” into a Windows search, then within the Command Prompt windows, type “hostname” and then press the Enter key, which will display the computer name:
MacOS
For UMD devices the Computer name is the Serial Number.
To find it Click the Apple Logo
in the top left corner of the screen and select About This Mac, then the serial number is displayed in the details
For non UMD devices, click the Apple Logo
in the top left corner of the screen and select System Preferences:
In the window that appears, select Sharing:
This will move to a new page, showing the Computer Name, see highlight below.
NOTE: Differences on macoS 13/Ventura
On macOS 13 (aka "Ventura"), the settings are organised slightly differently.
Go to Apple logo > System Settings > General > Sharing and scroll until you see your computer name listed under Hostname at the bottom of the settings pane:
How to find the Serial Number/Service Tag:
Windows
For a Dell computer, there is usually a sticker on the case which shows the Service Tag, similar to the below pictures.
Desktop:
Laptop:
MacOS
For Apple Mac’s the Serial Number should be printed on the bottom of the device.
Otherwise from the Apple Menu in the corner of your screen
choose About This Mac, then serial number should be displayed in the details
