Connecting to the UIS VPN on a MacOS Device

This is a simplified version of the UIS VPN Setup guide to connect to the UIS VPN on macOS (Ventura or Sonoma), which can be found here https://help.uis.cam.ac.uk/service/network-services/remote-access/uis-vpn/macos

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  • Double-click on the Cambridge VPN in the downloaded section

  • In the window that opens, click on the Install button on the bottom-left.

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  • Authenticate with either your password or Touch ID.

  • In System Settings go to VPN in the Network section, see below.

  • Click on the “i” icon next to the Cambridge VPN profile.

  • Enter your Network Access Token information you created at step 1.

  • Check the Certificate says “Cambridge VPN Client Certificate”, select it if it does not.

  • Test the connection works by moving the slider on the VPN section , see below.

  • To add the VPN connection to the Mac Menu Bar, go to Control Centre in System Settings and change the visibility of the VPN to Show in Menu Bar.

  • The connection will now be in the Menu Bar:

 

Troubleshooting steps

The VPN will only connect when on a Wireless Connection or Home Broadband, Connections on the Wired University network will give a connection error

If you get a User Authentication failed error check you have entered your Network Access token details correctly.