Introduction

Rules can be used to automatically forward, delete, file away, set alerts or categorise incoming email.  They can be based on many different criteria such as sender or subject. 

Creating new rules in Exchange Online or Outlook (New)

1. Go to Exchange Online Outlook or Outlook (New)

2. Click on the gear icon near the top right of the window

3. Click View all Outlook settings

4. Click on Rules

5. Click + Add new rule

6. Name your rule and select the appropriate conditions

   Open

   

   Here is an example of a rule that will mark messages from the CSCS Service Desk with High Importance

7. If you have several rules that might apply to a message but only want to apply one, tick the Stop processing more rules tickbox

8. Tick Run rule now if you have messages in your inbox that you want to be processed by your new rule

9. Click Save when you are happy with your rule and then run through steps 5-8 to create another one.

You can also set up Rules in Outlook by following this Microsoft article: https://support.microsoft.com/en-us/office/manage-email-messages-by-using-rules-c24f5dea-9465-4df4-ad17-a50704d66c59