Microsoft Outlook Guides

The University of Cambridge provides email to all staff and students as part of the Microsoft licensing agreement held by the institution. Exchange Online (also called ExOL) is a cloud-based email service managed by Microsoft. 

Several guides have been created for users of this system.

• Setting up Exchange Online
  • Create a new Outlook Profile for Exchange Online
    • Setting Up Outlook on a Windows Device
    • Setting Up Outlook on a Mac Device
  • Shared Mailboxes
    • Setting up a Shared Mailbox in Outlook (Windows) - Exchange Online
    • Setting up a Shared Mailbox in New Outlook (Mac) - Exchange Online
    • Setting up a Shared Mailbox in Outlook (Mobile) - Exchange Online
    • Setting up a Shared Mailbox in Outlook (New) (Windows) - Exchange Online
  • Configuring a Mobile Phone for Exchange Online
  • Exchange Online - delivery arrangements for your @cam address
  • Setting Up Multiple Outlook Profiles
• Sending Email
  • How to forward an email as attachment in Outlook or Webmail
  • Forwarding @cam Email - Exchange Online
  • Sending Email as Other Email Addresses in Exchange Online
  • Global Address Book
  • Autocomplete Email Addresses in Outlook
  • Mailbox Sizes, Message Limits and Bulk Email
• Exchange Online Calendars
  • Sharing a Calendar in UIS Exchange Online
  • Scheduling Meetings with other people
  • Customise your Calendar
  • Integration with Teams
  • Adding calendars from address book in Outlook - Windows
  • Adding calendars from address book in Outlook (New) - Windows
• Managing Your Email
  • Mail Retention and Restore Guidance
  • Spam, Phishing and Quarantine Messages
  • Reporting Junk Email, Phishing and Blocking Senders in Exchange Online
  • Junk Email Filter
  • Your Microsoft Profile (Delve) - updating and adding a photo
  • Allowing someone else to manage your mail and calendar - Exchange Online
  • Recovering Deleted Items from OWA, Outlook (New) or Outlook (Classic)
  • Creating a Signature in Outlook
  • Out of Office or Automatic Replies in OWA and Outlook
  • Creating and Adding Outlook Archive Files
  • Online Archive - Exchange Online
  • Mailbox Rules
• How to setup your own devices like printers, freezers etc. to send email